Privacy Policy

1. Introduction

Throughout this policy, "we", "our", and "us" refer to the business operator Bank Jordan François, a French sole proprietorship (entrepreneur individuel) registered in France and acting as the data controller for personal data processed through the ShedClip platform.

ShedClip is a SaaS platform designed to help users manage and analyze content performance in order to optimize engagement metrics such as comments, likes, and shares.

The service is composed of two parts:

• A public website available at https://www.shedclip.com containing information about the service and a blog.
• A web application available at https://app.shedclip.com where users can access platform features.

The service is operated by the sole proprietorship (entrepreneur individuel) Bank Jordan François, registered in France and acting as the data controller for personal data processed through the platform.

2. Information We Collect

Account Registration

When you create an account, we collect:

• Email address
• IP address (for fraud prevention, abuse detection, and security monitoring)

TikTok Account Connection

When you connect your TikTok account via OAuth, we collect and store:

• Access tokens and authentication credentials provided by TikTok

These tokens are used solely to enable requested features and interact with the TikTok API on your behalf.

Payments and Billing

When you subscribe to a paid plan, we collect:

• First and last name
• Country of residence (for VAT calculation and compliance)

Payment information (such as credit card or banking details) is processed and securely stored directly by Stripe. We do not store or have direct access to your full payment details.

Usage and Technical Data

• Log data and technical diagnostics
• Device and browser information
• Interaction data within the service

3. How We Use Your Information

We use your information only for specific and legitimate purposes described below.

Service Operation

• To create and manage your account
• To authenticate you and secure access to the platform
• To connect and interact with your TikTok account via OAuth
• To provide the features requested through the service

Payments and Billing

• To process subscription payments
• To calculate and apply VAT based on your country of residence
• To issue invoices and comply with accounting obligations

Security and Abuse Prevention

• To detect, prevent, and investigate fraud, abuse, or unauthorized access
• To monitor suspicious activity using IP address and technical data
• To maintain the integrity and security of our infrastructure

Product Improvement and Analytics

• To analyze how users interact with the service
• To improve performance, usability, and features

Communications

• To send service-related emails (account notifications, billing updates, security alerts)
• To send marketing communications where you have given consent

4. Data Sharing and Disclosure

We only share personal data when necessary to operate our service, comply with legal obligations, or protect our legitimate interests.

Service Providers (Processors)

We rely on carefully selected third-party service providers who process data on our behalf under contractual obligations to protect it.

• Stripe: Used for payment processing and billing. Stripe processes payment information (such as credit card or banking details), as well as billing-related data including name, country, and transaction details. We do not store full payment details on our servers.
• OpenAI: Used to generate content within the service. OpenAI processes user-submitted content solely for the purpose of generating requested outputs. We do not send personal identification data (such as email addresses or billing information) to OpenAI.

Legal Requirements

We may disclose personal data if required to do so by law, regulation, legal process, or governmental request, or to protect our rights, users, or the security of our service.

Business Transfers

In the event of a merger, acquisition, restructuring, or sale of assets, personal data may be transferred as part of the transaction, subject to appropriate safeguards.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational security measures to protect your data against unauthorized access, alteration, or disclosure.

• Passwords are securely stored using hashing algorithms designed to prevent plaintext password exposure.
• Payment and billing information is processed by Stripe, a PCI-DSS compliant payment provider that follows industry standards for secure payment handling. We do not directly store full payment card details.
• OAuth access and refresh tokens are encrypted when stored in our database to reduce the risk of unauthorized use.
• Access to personal data is restricted to authorized personnel only and is controlled through strict internal access policies.

While we use strong security practices, no data transmission or storage system can be guaranteed to be completely secure.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access and obtain a copy of your personal data
• Rectify inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict certain processing activities
• Data portability where applicable
• Withdraw consent at any time when processing is based on consent

To exercise these rights, users may contact the founder of the SaaS, Bank Jordan François, by sending an email to b.jordan.dev@outlook.com. Requests will be handled in accordance with applicable data protection regulations.

7. Cookies

We use cookies and similar technologies to collect information and improve our service. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of our service.

8. Third-Party Links

Our service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or the processing of your personal data, you may contact us:

By email at: b.jordan.dev@outlook.com

Requests will be handled by the founder of the SaaS, Bank Jordan François, in accordance with applicable data protection regulations.